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Clubtix Online Event Ticketing

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You Are Here:   CLUBTIX   :   CUSTOMER SUPPORT INTRODUCTION

Customer Support

Introduction

- Frequently Asked Questions
- Help & Advice on Purchases
- Help & Advice on Will Call

Requesting Support

- Support Request
- Contacting Us

Agreements

- Terms & Conditions

 

Introduction

Welcome to Clubtix customer support, this part of the web site is dedicated to helping you with your Clubtix purchase. Please select a option on the left hand side.

The Clubtix support system is solely for the purpose of providing support on orders made through the Clubtix website. Support requests related to tickets purchased through sources other than Clubtix will be dismissed.

All event inquiries, outside of Clubtix order related support requests, should be made by contacting the event promoter by means of the "contact promoter" link on each Clubtix event webpage.

 


 

Frequently Asked Questions

Can I have my tickets transferred to another date or event?
I cannot find my receipt. Do I have to bring it?
I cannot attand the event. Is a refund possible?
Can I switch the pick up name for my will call tickets?
What are your terms of purchase & refund policies?
Can I have my will call tickets shipped instead?
I purchased my tickets to be delivered, but they never arrived.

 


 

How To Make A Support Request
To request support you must log into or create a customer account.

Currently we do not offer telephone support


Order Support For Clubtix Account Purchases And General Inquiries
To create request support you must log into or create a customer account.

Request support for an order which was made through my customer account.
Request support for an order which I made through PayPal.
Request support not related to a particular order.


Get The Status Of Your Already Submitted Support Ticket
If you are trying to check the status of a support ticket, please log into the account that you created the ticket with.

I would like the access my support request through my customer account.


Sales And Partnership Inquiries
Please use our registration page to apply for or request more information on sales partnerships.

I would like more information on becoming a clubtix sales partner